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For many institutions, the idea that conversations are taking place online with or without their involvement is the hardest fact to come to grips with. If you are not leading the conversation, or in some way active in it, then you’re leaving it to others to do so on your behalf… and that can be scary! Learn how to set up Google Alerts to quickly and easily monitor your company’s online reputation.

There are many threats and dangers that exist online that specifically target bank and credit union websites, one of the biggest being a Distributed Denial of Service (DDoS) attack. LKCS has a DDoS Mitigation service in place and can offer you the protection you need. Get the bubble wrap and protect your institution from DDoS threats.

You’ve seen it in the news. Hackers release malicious code to infect computers to trigger mass attacks against specific websites, causing them to be inaccessible to legitimate traffic and potentially costing your institution money. Learn what a DDoS attack is, why banks and credit unions should be aware of them, and specific DDoS mitigation strategies.

The fact is that for all companies — large, small and everywhere in between — today’s challenge is to connect and integrate. Great systems make this easy. And those are the ones to buy. I’ve learned to purchase hardware, software, services and other technology solutions that are designed to simplify connections to systems regardless of manufacturer or model number.

The Web is Cool

By on February 8th, 2012 in Technology

LKCS recently launched a new web site for one of our clients. We launch web sites routinely, but this one was just a little different. This particular customer seems to get it. It was very important to them to incorporate social media into the site. They put their blog front and center. They chose to use a content management system and custom programmed control panels for easy site maintenance.

The E-Mail Revolution

By on September 5th, 2011 in Technology

WOW! E-mail revolutionized our business. (I’m sure my kids don’t care….it’s just e-mail after all.) Our sales and customer service representatives send and receive well over a thousand e-mails each day. (Yes, thousands — I just checked our e-mail archives to be sure.) While I don’t have hard data, I find it nearly impossible to think we used to send and receive over 1,000 faxes daily.

I’ve heard every excuse in the book – our members/customers are not internet enthusiasts, our web site gets very few hits, a small percentage of account holders use online banking or bill pay, we’re worried about online security, and the number one excuse — compliance. Those are ALL excuses and none are legitimate reasons to stay away from improving and adding electronic banking services.