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Why Haven’t You Switched Statement Vendors?

By on May 12th, 2014 in Statements

Henry Royce, co-founder of Rolls-Royce, once said “Strive for perfection in everything. Take the best that exists and make it better. If it doesn’t exist, create it. Accept nothing nearly right or good enough.”

That statement matches LKCS’ approach to statement processing. For the last 4 decades, LKCS has constantly improved and enhanced our statement solutions. We’re not the largest statement vendor and we’re likely not the least expensive – but we are THE BEST. Just ask any of our statement clients.

5 Reasons to Bring Your Statements to LKCS

The following are 5 great reasons for why you should bring your statements to LKCS:

1. Superior Service

We’re often surprised to hear how other statement companies do business. Inflexible deadlines, harsh requirements, contractual restrictions, and forced efficiencies seem to be the norm. At LKCS, excellent customer service is our culture. We do whatever it takes – and we do it with a smile. LKCS is easy to do business with and we will keep it that way.

2. Statement Design

Does your statement still look like it did 10 years ago? Your credit union/bank has worked hard to build your brand. Yet, the document that reports account balances and activity to your members/customers on a monthly basis may not support that brand. Your statement should make a statement. LKCS has the capability to redesign your statement – making it easier to read and understand whether it’s delivered on paper or online.

3. Marketing and Cross-Selling

Your members/customers want you to recommend products and services that improve their finances or save them time. LKCS can show you how to use your statements and e-statements as effective one-to-one marketing pieces. By incorporating targeted graphical ads and personalized offers, your statements can generate new business for your credit union/bank every month.

4. Unparalleled Accuracy

The accuracy and integrity of your statements is paramount to LKCS. From proof-reading your statement messages to verifying transaction dates and tracking the insertion of every statement page, LKCS has fine-tuned our operation with the most rigid quality control standards in the industry. We continue to hold monthly statement quality meetings in this never-ending quest for perfection.

5. E-Statements

E-statements are critical. Postage costs continue to increase and members/customers want 24/7 access to their account information. There’s no reason to have different vendors for paper statements and electronic ones. And there’s no reason to sacrifice statement design or marketing opportunities to save money with e-statements. LKCS’ e-statement solution is second to none – providing numerous benefits for your institution and your account holders. Schedule a demo today.

Contact LKCS to Discuss Your Statement Processing

And we have many more reasons for why you should switch your statement processing to LKCS. Learn more about our statement services by contacting us today. We look forward to meeting you.