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How it works from set up to getting your order

So, your employees want some new company swag, but you find the whole process of collecting orders to be a bit of a burden on top of your other responsibilities. We have a solution! Did you know that LKCS now offers the option to open your very own Personalized Employee Apparel Store website? YES! We do that!

Our pop-up apparel stores will allow your employees the opportunity to browse and choose the styles and color choices that they would be most comfortable with in the workplace. Just like any ecommerce website, it’s convenient, easy, and fun!

How do I get started?

You can start by contacting one of our sales representatives to request a demo where you will get an overview look at our mock pop-up store. You’ll learn about how your store can be personalized and set up to meet your specific needs. They’ll also be more than happy to answer specific questions you may have!

Where do I go from there?

If you decide it’s something you would like to pursue further, we will point you in the direction of our two available vendors where you can search for the garments and colors you like best. If you need assistance with this process, we’re available to help make suggestions.

Other things we’ll need to know…

• Would you like your shop set up using a subdomain?
  
  (ex. shop.creditunionname.org)
• Will items need to be screen printed or embroidered?
• What color(s) should be made available?
  
  (Both for the garments and your logo)

Store setup…

The information you provide to your representative will then be passed along to our web team to get everything set up for you. Based on the list of merch you provided, items may be categorized to keep browsing simple for your employees to find exactly what they want: polo shirts, jackets , t-shirts, professional attire, etc. Once set up, we’ll go through a proofing process with you just like anything else, to make sure everything is correct before the store is officially opened for orders.

Open for business!

Once the store is up and running, you can direct your employees to where they can find it to begin their shopping! Employees can choose a specific size and color of their garment(s), as well as the placement and color of the company logo on their garment(s) if the store is set up with those options. Once they’ve made those customized choices, they can add the item to their cart and continue shopping for additional items or click the shopping cart icon to review their items and proceed through the paying process.

It’s time to pay

Employees can pay with their credit card at the time of the order, or stores can be set up to be redeemable; which means that employees can shop and the final bill is given to their admin. There is also a gift certificate option where for example, admin may give everyone $100 to purchase new apparel. The first $100 of their purchase will come out of the certificate, and anything after a credit card will be needed.

What about shipping costs?

Shipping costs will depend on the particular store set up. We have an option where shipping costs are added to each individual order, or a more popular option is that admin will handle the shipping costs on their end.

Can orders be cancelled or changed?

We give customers one final change to review their order before it comes to the LKCS customer service team where order changes can be made. Things may also be changed if we find out that a garment is out of stock or no longer available. While we can accept additions or eliminations, we try to keep it at a minimum to leave less room for errors.

Store closed

Usually stores will be open for an allotted amount of time that you determine and then will be closed so that all orders can be processed at once. When the ordering period comes to an end, we’ll close your store, and all order information will go to LKCS and the customer service representative assigned to you so that all orders can be processed. Your orders will first be delivered to LKCS, where the items will then be passed off to our local vendor for embroidery and/or screen printing. Once that step is completed, the items will be returned to LKCS where we’ll sort your items by the employee that ordered, bag them, and include a packing slip with the description and a photo of the garment. The entire order is then shipped back to you or your multiple locations!

If you decide later that you’d like to open your store back up for additional orders, just reach out to your LKCS representative!